Frequently Asked Questions
Q: I am interested in setting up a boarding or daycare meet and greet appointment- what do I do?
A: We want to meet you and your dogs!
For the saftey of our staff and of our guests, we require everyone that is interested in our services to complete our online Reservation Form, as you go through the form you will be able to quickly determine if we will be a good fit for your dog.
Once we receive your form, we will contact you to confirm an appointment date and time.
Q: I am interested in setting up a private training session, do I still have to complete an application form?
A: Yes, we will require for you to complete a form, we will confirm your requested appointment date and time for you to arrive with your dog to begin learning how to become better partners.
Q: What if I want to sign my dog up for some extra’s like neighborhood walks and bubble baths while they are at daycare or boarding?
A: We are happy to sign your dog up to have some extra fun during their stay!
Q: How often will my dog be out of his cozy cabin?
A: Our motto is less is more- we opt to only have a few guests at a time at our facility, and because we have fewer guests, our staff is able to spend a lot more time with each guest that is sure to send our canine guests home less stressed and with a happy tail!
We begin everyday with an exploration play session, then our guests go back into their clean and cozy cabins that’s been freshened up with a tasty treat on their bed and clean water. Once our guests have had some cool down time, we provide breakfast that their parents brought for them.
After allowing some digetstion time, our guests are back out of their cozy cabins playing and socialzing with intermittent relaxation and structured activites in our large lounge room.
If you signed your dog up for any enriching extras; Your dog can participate in our pawpular activites like obedience training classes, agility or fun, relaxation therapy lessons or a neighborhood walk.
When our guests are out of their cabins, they are split into small groups that is supervised and is action packed with different adventure zone areas for your dog to enjoy that includes large play yards, agility equipment, swimming pool, fetch, running, jumping, exploring, ect- If your dog is signed up for any of our Pawpular extras, those sessions will be in addition to our guests typical day.
Q: Can I tour the facility before I need to drop my dog off?
A: Absolutely!! We require meet and greets for all newcomers to make sure we are a good fit for your dog. Once we receive your completed reservation form, we will contact you to confirm your meet and greet appointment.
Q: What is a meet and greet?
A: It’s a confirmed appointment date and time that you and your dogs can come to our facility, sniff around and ask as many questions as you can think of! During your facility tour, your dog will be able to spend his time exploring while we get to know him. Our meet and greet appointments for boarding or daycare typically last about twenty minutes.
Q: What can I do to help my dogs stay be more comfortable?
A: As an enrichment center, we help dogs learn to relax. As part of our enrichment process, we require all new comers to spend a few hours of intro day with us to help the dog to acclimate and know that Camp Miracle Paws is a fun and safe place to be. This daycare date can be scheduled after the meet and greet or another day.
Q; What if my dog has seperation anxiety?
A: Every couple of hours, we provide structured playtimes allowing dogs to get exercise, relieved, and some social time with a few friends. We provide a balanced and structured day and hen its time for rest and sleep, dogs are assigned their own cozy, climate controlled 5 x 5 cabin. For dogs that prefer a den like setting, we offer a hardshell crate with a blanket, treats, toys and plenty of fresh water.
Camp Miracle Paws is located in a residential subdivision and we must be respectful of our neighbors and cannot offer boarding for dogs that bark for more than a few minutes at a time and have a hard time settling into a confined space for rest or sleep.
If you would like for your dog to attend our intro daycare, we offer training sessions with the parent and then with your dog by offering intermittent short stay daycare hours with training that will help your dog to become a less stressed pack-mate and once we have earned your dogs trust and he can relax, he will be welcome to stay and play for the day or a few.
Q: What if my dog is an escape artist?
A: Camp Miracle Paws is not a good fit for escape artists. These dogs need to be in a hightened secured area with EXTRA tall fencing and only allowed out of their kennels when they are tethered to their handler. Please do not leave your dog at our facilty if your dog is an escape artist.
Q: My dog has behavioural issues, can he still become a member of Camp Miracle Paws pack?
A: Not every dog is perfect, and we understand that. Our staff is able to work with a wide spectrum of dog personalities and quirks; however we cannot provide care or training for dogs that have ever shown human agression.
If your dog is under 40 lbs, is an insurance friendly breed and is anti-social, please call or email us and we will determine if Camp Miracle Paws will be a good fit.
We cannot provide care for non-insurance friendly breeds that are over 40lbs that are dog aggressive.
Q: My dog is not aggressive, but he likes his space and doesn’t like dogs that are energectic, can he stay separate?
A: YES!!! Camp Miracle Paws goal is to provide all canine guests with a safe and fun time throughtout their stay. We offer private cabins that are 5×5 for each guest and because we only care for a few guests at a time, your dog will have as much outside and lounge room time on his own as all of the other guests. Sometimes, if guests are showing stress, we will rotate them to other boarding areas until we find the dog’s most favorable area to be in.
Q: Is a social play environment appropriate for dogs?
A: Here at Camp Miracle Paws, we strive to give each dog individualized attention and care and if other canine guests are visiting at the same time that fits your dogs personality, we will provide small group play settings for your dog.
Q: Do the dogs ever get in fights? What happens if they get hurt?
A: We go through great lengths to avoid caring or training any dogs that have ever shown any aggression or guarding issues at our facility, but as any pet owner knows, dogs can get into altercations for a number of reasons. We take every precaution to minimize these risks and we trust that owners have been forthcoming with their dogs history and we have owner policies designed to help us keep our guests safe. Depending on our guest list, we only allow a max of 1-5 dogs in different adventure zones to explore and play. We understand that no dog is perfect and we seek to create a setting where social dogs can play with other pack-mates right away right and dogs that are learning to be social can co-exist harmoneously. For the safety of all involved, please do not bring your dog to our camp if he has ever shown any signs of guarding or aggression. Should an altercation occur, our staff is trained to intervene as best as they safely can to separate the dogs involved. We keep a full in house first aid kit for minor injuries, and our veterinarian is just down the road for any necessary medical attention. Owners will be contacted as soon as possible as to the details of the incident. Owners with dogs that instigate fights are fully responsible for all legal and medical expenses for their own dog and for any dogs that they have injured and the instigating dog will not allowed to return.
Q: Are there any breed or size restrictions?
A: Unfortunaley, due to insurance restrictions; Camp Miracle Paws is not able to accommodate any dogs that have shown any signs of any guarding or aggression to humans, or for other dog aggression for dogs over 40 lbs that are not insurance breed friendly. We welcome all sizes.
Q: What should I bring for my dog during a boarding stay?
A: Please bring enough of your dog’s own food to amply cover their boarding stay and a little extra is appreiciated in the event that you are delayed in picking them up. We prefer that guests remain on their own food to avoid gastrointestinal upset. We ask that food and medications be placed in zip lock bags with your dogs name written on the bag along with feeding information. If you have wet food, we ask for individual pop-top servings with ample disposable spoons for us to use and dispose of. We do not need dishes or beds. You can bring a blanket if your dog does not destroy items. Please do not bring valuable items.
Q: My dog needs medication, can you still care for my dog?
We do accommodate dogs that take medications or have minor medical issues as long as your vet has cleared your dog to be in a kennel environment. We will require you to place all meds in seperate zip lock bags and write your dogs name and dosage information on each bag. If your dog has special needs, please call us.
Q: I’m worried about my dog getting sick, is there anything I can do to prevent that?
A: We ask all clients to vertify that their dogs are up to date on their vacinations at every drop off. Even though our facility is small- Contagious illnesses are an unfortunate reality of social pet environments. Any area where multiple dogs spend time such as dog parks, the vet, shelters, and pet stores have the potential to spread illnesses between animals. Though we have a strict daily regime of sanitation for all parts of the facility, we are unable to guarantee that dogs will not pick up germs through normal interaction and play. (This is comparable to children in a school setting.)
We ask clients to certify that their dogs are not contageous with anything including fleas and ticks at each drop off. We ask that clients not bring in pets that are showing symptoms of an illness, but minor bugs can go undetected. Pets that are stressed, do not frequently leave the home or interact with other dogs on a regular basis may have more susceptible immune systems.
Camp Miracle Paws is located in the country and our guests are not in their cabins all the time- they will be out exploring and will be exposed to various things during there visit like other dogs, grass, trees, mulch, rocks, insects, fungi, housekeeping things and things that mother nature send our way.
We recommend that dogs come for several hours of daycare prior to long boarding stays to help bolster the dogs sense of comfort and immunities. Many of our clients choose to bring probiotics for their pets during boarding stays to aid their pet’s digestive system. Should we become concerned that your pet is not himself or ill during a boarding stay we will contact you and get your dog to a veterinarian for treatment.
Q: Do the dogs ever get in fights? What happens if they get hurt?
A: As any pet owner knows, dogs can get into altercations for a number of reasons. We take every precaution to minimize these risks through rigorous supervision and policies designed to keep the dogs safe. We only allow a max of 2-5 dogs in group play sessions. We understand that no dog is perfect and seek to create a setting where our regular social dogs can play with few other known pack-mates right away and non-aggressive dogs that are learning to be social can co-exist between fencing harmoneously. For the safety of all involved, please do not bring your dog to our camp if he is over 40 lbs, has ever shown any signs of guarding or aggression to humans or other dogs and is a non-insurance friendly breeda. Should an altercation occur, our staff is trained to intervene as best as they safely can to separate the dogs involved. We keep a full in house first aid kit for minor injuries, and our veterinarian is just down the road for any necessary medical attention and owners will be contacted as soon as possible as to the details of the incident. Owners with dogs that instigate fights are fully responsible for all legal and medical expenses for their own dog and for any dogs that they have injured and the instigating dog will not allowed to return.
Q: How much advance notice do we need for daycare or boarding?
A: Because we are a small facility with a lot of repeat guests, we recommend making reservations as soon as possible to assure a spot.
Q: When do I pay for my dog’s services?
A: Before, or upon drop off of the dog. We accept cash, checks made payable to Camp Miracle Paws or if you prefer to make credit card payments, please add an additional 4% of the total fee to offset the credit card companies fee’s.